WHAT YOU NEED TO KNOW AHEAD OF THE NATIONAL TEST OF THE UK EMERGENCY ALERTS SERVICE ON 23RD APRIL 2023

On Sunday 23rd April 2023, There will be a National test of the UK Emergency Alerts Service.

Emergency Alerts is a UK government service that will warn you if there’s a danger to life nearby.

In an emergency, your mobile phone or tablet will receive an alert with advice about how to stay safe.

The government does not need to know your phone number or location to send you an alert.

REASONS YOU MAY GET AN ALERT

You may get alerts about:

• Severe flooding

• Fires

• Extreme weather

Emergency alerts will only be sent by:

The emergency services, government departments, agencies and public bodies that deal with emergencies.

WHAT HAPPENS WHEN YOU GET AN EMERGENCY ALERT

Your mobile phone or tablet may:

• Make a loud siren-like sound, even if it’s set on silent

• Vibrate

• Read out the alert

The sound and vibration will last for about 10 seconds.

An alert will include a phone number or a link to the GOV.UK website for more information.

You’ll get alerts based on your current location – not where you live or work. You do not need to turn on location services to receive alerts.

CLICK ON THE LINK BELOW TO SEE/HEAR AN EXAMPLE OF AN EMERGENCY ALERT:

https://youtu.be/rmdqHLekkBQ

In an emergency, mobile phone masts in the surrounding area will broadcast an alert. Every compatible mobile phone or tablet in range of a mast will receive the alert.

Emergency alerts work on all 4G and 5G phone networks in the UK.

Your mobile phone or tablet does not have to be connected to mobile data or wifi to get alerts.

Emergency alerts are free. You do not need to sign up for them or download an app.

REASONS YOU WILL NOT GET AN ALERT

You will not receive alerts if your device is:

• Turned off or in airplane mode

• Connected to a 2G or 3G network

• Wifi only

• Not compatible

COMPATIBLE MOBILE PHONES AND OTHER DEVICES

Make sure your device has all the latest software updates.

Emergency alerts work on:

• iPhones running iOS 14.5 or later

• Android phones and tablets running Android 11 or later

If you have an earlier version of Android, you may still be able to receive alerts.

To check, search your device settings for ‘emergency alerts’.

IF YOU WANT TO SEE AN ALERT AGAIN

To see an alert again, go to current alerts or past alerts.

You can also search for emergency alerts on your mobile phone or tablet.

If you get reminders about an alert

Android phones and tablets may get more than one reminder about the same emergency alert. You can turn these reminders off through the ‘emergency alerts’ settings on your device.

OPTING OUT OF EMERGENCY ALERTS

You can opt out of emergency alerts, but you should keep them switched on for your own safety.

To opt out:

• Search your settings for ‘emergency alerts’

• Turn off ‘severe alerts’ and ‘extreme alerts’.

If you still get alerts, contact your device manufacturer for help.

YOUR PERSONAL DATA

The emergency services and the UK government do not need your phone number to send you an alert.

Data about you, your device or location will not be collected or shared.

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